Shopify changelog

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New and improved Customers page

Use new filters on the Customers page to quickly find the customer records that you're looking for.

Sort customers based on the date that they were added to your store, filter by account status, and view a customer count that reflects the number of customers that meet filter criteria.

Learn more about sorting and filtering your customer list from the Shopify Help Center

Video & 3D product media

In addition to images, videos and 3D models can now be added to products on the product details page. Support for these media types opens up new opportunities for you to show off your products in your online store: in action with a video, from every angle with a 3D model, and at real-world scale on iOS and Android devices using augmented reality (AR).

You need to update your online store theme to display videos and 3D models correctly to customers. Learn more about updating your theme from the Shopify developer site.

Learn more about using Video & 3D for Products from the Shopify Help Center.

Sell in 133 currencies with Shopify Payments

Selling in multiple currencies with Shopify Payments now supports 133 global currencies, so that you can have more options for expanding your business.

When you sell in multiple currencies with Shopify Payments, your prices are automatically converted to a customer's local currency and rounded up to give online store visitors a localized experience. In addition, you can also choose to disable rounding rules.

Learn more about selling in multiple currencies from the Shopify Help Center.

You can no longer use Facebook Messenger with Kit

Due to new limitations imposed by Facebook, Kit can no longer start a conversation with you through Facebook Messenger. If you are a Kit user and you are communicating with Kit by using Messenger, then you won't recieve messages from Kit unless you start a conversation. You can still start a conversation by saying "Hi Kit" on Messenger, but Kit can't message you unless there is an active conversation thread in the last 24 hours.

If you are using Kit through Messenger, then please do one of the following as soon as possible to keep working with Kit:

Learn more about ways to talk to Kit from the Shopify Help Center.

Pay for recurring charges with Shopify balance

Don't wait for payouts to pay for things on Shopify!

You can now use your Shopify balance to pay for recurring payments like monthly Shopify bills, threshold-based bills, shipping labels, and domains.

This is available to sellers based in the United States 🇺🇸with enough funds in Shopify balance to cover the bill that you want to pay.

When opening a new store, you can enable Shopify balance during onboarding. For existing stores, you can enable Shopify balance from your billing settings.

Learn more about how to pay with Shopify balance from the Shopify Help Center.

Shopify Pay is now Shop Pay

Shopify Pay, an accelerated checkout that lets customers save their shipping and billing information so that they can check out faster from Shopify stores, now has a new name: Shop Pay. This is a part of our ongoing effort to offer the best online shopping experiences for your customers.

There is no action required and there are no changes to the product at this time. Stores with Shop Pay enabled will continue to benefit from increased conversion rates for returning customers.

Learn more about Shop Pay from the Shopify Help Center.

Recommend a local currency and language to online store visitor

The new Geolocation app uses an online store visitor's IP address and browser language to recommend the right experience for them. You can also use the app to customize how these recommendations are displayed.

This feature is available for merchants who use multi-currency for Shopify Payments or sell in multiple languages.

Learn more about the Geolocation app from the Shopify Help Center.

Order editing is now available for Plus stores

Order editing enables you to make changes to existing orders within Shopify. Use order editing to provide a better customer experience by accommodating customer requests, even after an order is paid.

Order editing is available on Shopify Plus and all other store plans.

Learn more about order editing from the Shopify Help Center.

Check your store’s status on the updated Shopify status page

With over a million stores on Shopify, it’s rare that an incident impacts everyone. That’s why a single status page isn’t always able to answer the question, “Is my store affected?”

Now, you can view a status page that's specific to your store at shopifystatus.com. Find the information that you need to make key business decisions based on what’s happening with your store.

To view the store-specific status page, you need to be using single sign-on, to log into your Shopify account. Single sign-on is available for all Shopify accounts.

As part of this update, status subscription options (SMS alerts and RSS feed) have been removed.

Predictive search in the latest version of Debut

If your online store uses Shopify's free Debut theme, then customers who search for products in your store search can find them faster now with predictive search.

Predictive search shows matching products to customers immediately as they start entering search queries, and lets them easily view the related product pages by selecting items from the search menu.

This feature is automatically enabled in the latest version of Debut, now available in the Theme Store. Learn more about Debut theme features from the Shopify Help Center.

Preview and upgrade your customized checkout

If you're on the Shopify Plus plan and use a customized checkout, then an upgrade is available.

Upgrade your checkout to access new features, security updates, and accessibility improvements. You can preview the changes to make sure your customized checkout template works with the upgrade.

You have from January 20 to February 20, 2020 to preview, upgrade, and make necessary changes to your checkout. After this date, you will be automatically upgraded to the new checkout version.

To learn more about the upgrade and for a full list of changes, read the guide in the Shopify Help Center.

Captcha now required to create customer accounts

Customers who create customer accounts on your online store now complete a captcha (most frequently encountered as a "I am not a robot" checkbox). This step helps to ensure accurate account creation.

This change doesn't automatically affect Plus stores, but if you're a Plus merchant you can request it.

Shopify Payments available in Sweden

Shopify Payments is now available for merchants in Sweden! 🇸🇪

Accept both credit card and Klarna payments on your store through Shopify's integrated payments system. Use features like payout and chargeback management and accelerated checkouts such as Apple Pay and Shopify Pay. You can also sell in multiple currencies while getting paid in either Euros or Swedish kronor.

Learn more about Shopify Payments in Sweden.

Australian customers can opt in to Arrive from your order status page

If the Arrive opt-in for the order status page is enabled for your store, then your Australian customers can now see the option to use Arrive for order tracking on iOS and Android devices.

Learn more about enabling the Arrive opt-in for your order status page from the Shopify Help Center.

VAT charged in South Africa

Shopify is now required to charge value-added tax (VAT) in South Africa.

Stores located in South Africa will see VAT applied to their Shopify bills beginning in January 2020. As part of this change stores in South Africa will be able to provide a VAT number to Shopify, or else indicate that they do not have a VAT number.

Learn more about South African VAT from the Shopify Help Center.

Abandoned checkout emails for Buy Button

You can now recover abandoned checkouts that customers start through Buy Buttons. For stores using the Buy Button channel, abandoned checkout emails will automatically send to customers who don't complete a checkout using the Buy Button.

Learn more about abandoned checkout emails from the Shopify Help Center.

Mark orders as fulfilled through Japanese carriers in Japan 🇯🇵

Save time fulfilling orders! If you are a seller in Japan, you can now mark orders as fulfilled with the following Japanese carriers from the order fulfillment page:

  • Seino Transportation
  • Nippon Express 
  • Fukuyama Transportation

Orders automatically include the correct tracking URL, so you don't need to find and enter the tracking URL every time an order is fulfilled.

Learn more about adding a tracking number while fulfilling an order from the Shopify Help Center.

Improved support for selling in multiple languages with third party apps

Sell in multiple languages more easily when using a compatible third party translation app. You can now preview translations and publish languages from a new Store languages settings page. After you publish a language to your online store, Shopify creates separate URLs for that language (like example.com in English and example.com/fr in French) and manages SEO tags to make sure Google directs customers to the right version of your store. Customers get a consistent language experience from online store and checkout to notifications.

To use these features, your store needs to use a compatible translation apps. You might need to contact the app's developer to get upgraded to a new version, and you might need to update your store's theme before the new multi-language capabilities work.

Learn more about selling in multiple languages from the Shopify Help Center.

Mark orders as fulfilled through Deutsche Post in Germany 🇩🇪

Now sellers in Germany can mark their orders as fulfilled with Deutsche Post from the order fulfillment page! This will save time by automatically using the correct tracking URL, so you don't need to find and enter the tracking URL every time an order is fulfilled.

To use the tracking URL translated in German, select the shipping carrier Deutsche Post (DE). To use the tracking URL translated in English, select the shipping carrier Deutsche Post (EN).

Learn more about adding a tracking number while fulfilling an order from the Shopify Help Center.

Post to your Facebook Page through Shopify Marketing

After you set up the Facebook Marketing app, you can now post to your Facebook Page from Shopify. Posting to your Facebook Page is free, and it can help you to engage with your existing Facebook audience and turn that engagement into visits to your online store.

Learn more about setting up the Facebook Marketing appand creating Facebook Page posts in Shopify
from the Shopify Help Center.

Set availability hours and automatic greeting messages in Shopify Ping

In the latest version of Shopify Ping, you can set availability hours for when your store is available to chat. You can also write custom messages that automatically greet your customers and that change based on whether your store is available to chat or away.

Learn more about setting chat availability hours and customizing your greeting messages in Shopify Ping from the Shopify Help Center.

Buy Button now supports checkout in same tab

Now, you can set up your Buy Buttons so that the checkout will appear in the same browser window when a customer clicks the button, instead of opening up in a new window!

Learn more about creating Buy Buttons from the Shopify Help Center.

Customers using Shopify Pay can choose a payment method other than a credit card

Shopify Pay’s one-step checkout now allows customers to choose a payment method other than a credit card when checking out from a store with other payment options available.

Your customers can click Use a different payment method in the Payment drop-down in Shopify Pay to select from the full list of payment methods that you offer, including payment methods like AfterPay, Affirm, or Cash on Delivery. This makes the Shopify Pay checkout process even more convenient and flexible for your customers.

Learn more about Shopify Pay from the Shopify Help Center.

GST charged in Singapore

Shopify is now required to charge goods and services tax (GST) in Singapore. Stores located in Singapore will see GST applied to their Shopify bills beginning in December 2019.

Learn more about Singapore GST from the Shopify Help Center.

Add your custom branding to Apple Business Chat

Customize Apple Business Chat so that customers chatting with you in Messages will see an avatar, logo, and header color that match your brand. This will build trust with customers who contact you through Business Chat.

Apple Business Chat customization is available for all users.

Learn more about Apple Business Chat from the Shopify Help Center.

Edit existing orders in Shopify

With order editing, you can now make changes to an order without using workarounds, saving you time and effort. Fulfill customer requests more easily, even after an order has been paid. Have more control over order details by using the following features:

  • Add new items or custom items to an order.
  • Remove existing items from an order and restock them to your store's inventory.
  • Adjust the quantity of an item in an order.
  • Send invoices to customers when the order total increases.
  • Send order change notifications to customers.
  • View accurate reporting about orders with changes.
  • Choose the staff members who can edit orders by using staff permissions.

This feature is not yet available for all stores. Learn more about order editing from the Shopify Help Center.

Marketing automations in Shopify

Organize, manage and measure your marketing efforts more easily in Shopify with new sections in Shopify Marketing:

  • Overview - View a summary of all your marketing efforts and performance metrics.
  • Campaigns -Create a marketing campaign, and group marketing activities together to work toward a specific objective. Campaigns are published within a set timeframe, so they're best for specific goals or events, for example advertising for a promotion or a season.
  • Automations - Create marketing automations including Google Smart Shopping Campaigns. Automations are best for building a customer base and improving online store traffic on an ongoing basis. You can use automations to capture new store visitors, improve online store conversions, and market to existing store visitors.

As a part of this update, you can now measure the performance of Shopify's abandoned checkout service from the Automations page. The report contains attributed sessions and sales metrics.

Learn more about Marketing in Shopify from the Shopify Help Center, or install apps that work with Shopify Marketing from the Shopify App store.

Add product or location specific shipping rates with shipping profiles

Introducing shipping profiles, a new way to customize shipping settings for specific products and locations. Assign different rates depending on what you sell, where you ship from, and your customer’s location to optimize your checkout experience.

Some uses for shipping profiles could include:

  • You sell fragile or bulky items and want to cover the cost of extra packaging, handling, or insurance.
  • You ship from multiple locations and want to ship from the one that’s closest to your customer.
  • You work with multiple vendors and want to charge different rates based on where the product is shipping from.
  • You ship some products with specific mail classes (for example, you sell books using USPS media mail).

Learn more about shipping profiles from the Shopify Help Center.

Get insights about your online store traffic from the Marketing page in Shopify

You can now see insights about your online store traffic from the Marketing page in Shopify, so you can make more informed marketing decisions! Find data to help you answer the following questions:

  • Which referrers drive the most traffic to your online store?
  • Which geographic locations does your online store traffic come from?
  • Which online sources bring traffic that converts to sales at the highest rates?

To access these insights, tap on Online store sessions on the Marketing page. To see more detailed information, click View report in the traffic insights.

Learn more about Measuring marketing performance from the Shopify Help Center.

Shopify Ping v2.0

Shopify Ping 2.0 is now available in the Apple App Store. Here's what's new in the latest version:

  • Ping is now available for the iPad! 💥
  • You can now create saved replies to speed up your response time in conversations with customers.
  • We've improved the experience of managing the apps that work with Ping to make it easier to set up and use new apps.

Learn more about Ping from the Shopify Help Center.

New customizations introduced to storefront search

  • You can set up your store search to work with words that don't have a complete ending. For example, if a customer searches for sno, then the search returns results that include the incomplete word like snow goggles and snowboard. To set this up, you add a prefix on the last term to enable partial word matches with the prefix parameter. This is only available to merchants who have their store’s locale set to English.
  • Out of stock products will now be shown last on the search results page. There are options to hide out of stock products completely, or show them together with available products.

These customizations can be done through liquid and tutorials are available for reference in our Shopify Help Center.

Updates to the Buy Button channel

To better help you create Buy Buttons and checkout links for your website or blog, we've made the following updates the the Buy Button channel:

  • It's easier to customize your Buy Buttons - we reorganized the appearance of your settings based on user feedback.
  • It's faster to create checkout links, which can now be done from the Product details page under More Actions when you have the Buy Button channel installed.
  • You can add order notes to your shopping cart so you can collect special insturctions from customers on how to prepare and deliver an order.
  • You can more easily preview your Buy Buttons with the new full-screen app.
  • Customers now see discounts in the cart so they can see their total cost before checkout.

Install the Buy Button channel, or learn more about the Buy Button channel from the Shopify Help Center.

Set a purchase amount for Buy X Get Y discounts

Setting a purchase amount for Buy X Get Y discounts helps you create promotions like “Spend $100, get a free gift,” or “Spend $200 on skincare, get 50% off a water bottle.” You can set up these promotions as an automatic discount or a discount code.

Learn more about creating discounts from the Shopify Help Center.

Buy .de domains from Shopify 🇩🇪

New for sellers in Germany - you can now buy .de domains from Shopify.

Learn more about buying a domain from Shopify on the Shopify Help Center.

Visual improvements to product and variant details

As part of keeping Shopify's framework running on the latest and greatest technology, we have made significant behind the scenes changes to the product details and variant details pages.

Although the function remains the same, you'll notice some visual improvements on these pages that have been made to fit with Shopify's Polaris design system.

The following improvements are included:

  • Updated styles for better accessibility on the Images, Variants, Product availability, and Organization sections of the product details page.
  • New drag and drop areas for product and variant images, so that you can more easily add valid images.
  • Repositioned menu items for better accessibility in the Variants section and variant details page.

Learn more about product images from the Shopify Help Center.

Parcel insurance for Shopify Shipping shipments

When you ship from the United States using Shopify Shipping, you can now add parcel insurance for your domestic and international shipments through Shipsurance. 📦

When you purchase a USPS, UPS, or DHL Express shipping label on Shopify you can insure the package for up to $5,000 against loss or damage. Some restrictions apply.

Learn more about Shipsurance parcel insurance on Shopify from the Shopify Help Center.

Improvements to Shopify Pay

Shopify’s fastest way to check out just got even more features!

Customers with Shopify Pay can now use the following features in the convenient one-step checkout:

  • Add and edit up to 3 saved credit cards
  • Choose between multiple available billing addresses, or add your own

These new features are automatically available for all stores with Shopify Pay enabled.

Learn more about Shopify Pay and your business from pay.shopify.com and learn how to enable Shopify Pay in your checkout from the Shopify Help Center.

Shopify Payments available in Italy

Accept credit card payments with Shopify Payments—now available in Italy! 🇮🇹

Stores in Italy can use Shopify Payments for payment processing with features like payout and chargeback management as well as accelerated checkouts such as Apple Pay and Shopify Pay.

Learn more about Shopify Payments in Italy.

Create customized orders to share in customer conversations with Shopify Ping v1.7

In the latest version of Shopify Ping, you'll find big improvements to the way you create new orders for customers in conversations. Now you can add mulitple products to the order, add a discount, and add a special shipping rate. Set up the order and share it right in the conversation so the customer can check out with just a few clicks.

Learn more about sending orders in Shopify Ping from the Shopify Help Center.

Buy shipping labels faster!

If you use Shopify Shipping, then you can now buy shipping labels more quickly thanks to some improvements we've made. The shipping label purchase page has been rebuilt using React components and is now much faster.

Learn more about buying shipping labels with Shopify Shipping from the Shopify Help Center.

New customer tag limit

In your Shopify admin, a saved customer now has a limit of 250 tags on the details page. This limit was added to improve the performance of your Shopify store, and applies whether a tag is created manually or automatically by an app.

A customer that already includes more than 250 tags keeps the existing tags, but no more tags can be added to that customer until it has fewer than 250 tags. You can delete tags from the customer details page.

Learn more about managing customers in Shopify from the Shopify Help Center.

Customize your greeting message and widget color for Shopify Chat

You can now customize Shopify Chat for your online store!

Choose a color to customize the look of your chat button and chat window, and write a custom welcome message that visitors will see when they start a conversation with you. These two new features can help you to provide a more branded, personalized chat experience for visitors to your store.

Learn more about Shopify Chat from the Shopify Help Center.

Changes to shipping delivery notifications

The "Shipment out for delivery" and "Shipment delivered" customer notification emails can now be disabled from your Shopify admin.

In addition, we have made a small update to include available tracking information, such as tracking number and carrier, in plain text on all shipping notifications.

Learn more about disabling a notification from the Shopify Help Center.

New inventory reports

We're launching a set of reports to help you control your inventory. The new inventory reports can help you to make decisions about ordering and transferring stock.

You can access the three new inventory reports from the Reports section of Shopify.

Learn more about inventory reports from the Shopify Help Center.

Retry failed bill payments manually from Shopify

If your bill payment fails, then you no longer need to wait for Shopify to automatically retry the payment. Instead, you can now go to the bill in Shopify and click Pay bill to manually send a payment.

Learn more about your Shopify bill from the Shopify Help Center.

The Shopify Chat widget is available in your store language

If you have Shopify Chat installed on your online store, then the chat widget now automatically appears in the same language as your online store theme for all supported languages. This means that the welcome message, send button, and all other text built-in to the widget match the rest of your store, so customers browsing your store get a more consistent experience!

Learn more about setting up Shopify Chat from the Shopify Help Center.

Customers can send you images through Apple Business Chat 🖼️

When you have Apple Business Chat enabled on your store, customers can now send you images through Messages. You see images and can read and respond to customer messages from Shopify Ping.

This is an easy way for your customers to send you a picture of a damaged item, for example, or an image of a product they are looking for on your store.

Learn more about using Apple Business Chat with Shopify Ping from the Shopify Help Center.

Customer tax exemptions for Canada 🇨🇦

Sometimes, customers don't have to pay sales taxes. We're making it easier to handle this on your store, with new tax exemption options for Canada.

This feature adds exemption types (like status card, or reseller) to your store, so that you can charge and report the correct taxes for your exempt customers.

Tax exemption options are available for stores that use the new Canadian taxes feature and sell to customers in Canada.

Learn more about customer tax exemptions for Canada from the Shopify Help Center.

Pay your Shopify bill with PayPal!

Good news - when it's time to pay your Shopify bill, use a payment method you know and trust by paying with PayPal. You can link PayPal to a payment method of your choice, and then use PayPal to pay your Shopify bill.

This option is available to merchants outside the United States.

Learn more about using PayPal as your bill payment method from the Shopify Help Center.

Improvements to express checkout on cart

Your customers can enjoy a more seamless express checkout experience from your store's cart page. We've made some minor improvements to the express checkout buttons on the cart page, including performance improvements and more consistent button sizes.

Supported themes automatically receive this update.

Learn more about customizing the location of express checkout buttons on the cart or checkout from the Shopify Help Center.

Typo tolerance in storefront search ⌨️

We’re making sure your customers can find the products they’re searching for, even if their search has typos!

With typo tolerance, results that differ from the search term by 1 letter or that have 2 letters in a different order still display. The first 4 letters of a search term need to match before typo tolerance works.

Typo tolerance is available for stores with the theme language set to English.

Learn more about searching your store from the Shopify Help Center.

Announcing Shopify Chat 💬

Connect with your customers and help them find products they'll love.

After you set up Shopify Chat, customers can start a conversation with you from any page of your online store. You read and respond to messages on your iOS device in Shopify Ping. In your conversations with customers, you can also share products and discount codes, and send draft orders to help a customer check out quickly.

Shopify Chat is available to all online store visitors. Customers browsing your store can click a button to start a chat with you in the browser window.

Learn more about Shopify Chat from the Shopify Help Center.

Multi-currency available for all stores using Shopify Payments

Let your customers shop in their local currency, and they will be more likely to place an order.

When you use Shopify Payments, you can now sell in up to 10 currencies and get paid in your local currency from a single store. After you add a currency selector, international customers can shop and check out in their local currency.

This feature is available for all stores using Shopify Payments.

Learn more about selling in multiple currencies from the Shopify Help Center.

Pay for one-time purchases with your Shopify Payments balance

If you're in the United States, you can use your Shopify Payments balance to pay for themes and one-time app purchases. Your Shopify Payments balance needs to be high enough to pay for the transaction before you see the option.

Learn more about Shopify Payments from the Shopify Help Center.

Filter products by collection

Now you can filter the list of products in the admin by collection. Quickly view all of the products in a collection right from the Products page.

When the collection filter is applied to your product list, you can't search, add other filters, or sort by inventory. If you have other filters or a search applied to your product list, then the collection filter will be unavailable.

Learn more about filtering your products from the Shopify Help Center.

New look for storefront search URLs 🕶️

We’ve added 3 URL parameters to storefront search results.

The new search parameters help us to measure the performance of search so that we can continuously improve the search functionality and surface the most relevant results to your customers. Search result URLs now look like /products/snowboard?pos=1&sid=4a0bb92f4&ss=r.

Learn more about searching your store from the Shopify Help Center.

Shopify Scripts character limit has increased

The character limit for Shopify Scripts has been increased to 24,576 (from 16,384). Now Shopify Plus merchants have the flexibility and space they need to build more complex line item, shipping, and payment customizations at checkout.

Learn more about Shopify Scripts from the Shopify Help Center.

Online stores automatically serve WebP images

WebP is a modern image format that provides superior compression for images on the web, with an average savings of over 30% in file size over traditional file formats like PNG and JPEG. Smaller images means faster download times and less network bandwidth usage, which both contribute to online store pages appearing to customers noticeably faster!

There are no settings or code changes required to take advantage of this feature. Lossless WebP is automatically available when using browsers that support the format.

Learn more about WebP from Google Developers support.

Shopify Community forums are open in Brazilian Portuguese, Dutch, German and Italian

The Shopify Community is now available in Brazilian Portuguese, Dutch, German and Italian.

Join the community to engage in meaningful conversations with other Shopify merchants and partners today!

Use discounts and gift cards with Shopify Pay

When your customers use Shopify Pay, they can now input discount codes and gift cards from the order confirmation step.

This feature is available for all stores with Shopify Pay enabled, with no action required in your store settings or from your customers.

To learn more about Shopify Pay from the Shopify Help Center.

Announcing Shopify’s new Hardware Rental program

If you're located in the United States, then you can rent from Shopify's Hardware Rental program. If you’re opening a pop-up shop or exhibiting at a convention, then Shopify has you covered. Rent the retail hardware you need for the days that you need it.

To help you focus on your business, we simplify the rental process with the following included benefits:
* rental bundles include an iPad Air with LTE data to make sure that you never miss a transaction
* we ship directly to your desired location to save you the trouble of traveling with your hardware
* you receive a prepaid return shipping label included in your package, so sending the rental hardware back is quick and easy

Learn more about the available Shopify hardware rental kits from the Shopify Help Center.

All of your discounts in one place

Now it's easier to view and create discount codes and automatic discounts.

You can find all of your discounts in one location, and create new ones from the same page. This change makes it easier to see the discounts you have, and leaves space for future discount types to be added by Shopify.

Learn more about discount codes and automatic discounts from the Shopify Help Center.

Communicate with your customers by using Apple Business Chat with Shopify Ping!

You can now add Apple Business Chat to your online store, and read and respond to Business Chat messages from Shopify Ping.

Apple Business Chat allows customers who are browsing your online store from iPhone, iPad, or Mac to start a chat with you from any page of your store. Conversations open in the Messages app, so customers can re-engage with you without returning to your store. You read and respond to messages from the Shopify Ping app on an iOS device.

Download Shopify Ping from the Apple App Store and enable Apple Business Chat from Ping. Apple Business Chat and Shopify Ping are both free for sellers.

Learn more about using Apple Business Chat with Ping from the Shopify Help Center.

New features for Shopify Pay

Shopify’s fastest way to check out just got even better.

Customers with Shopify Pay can now use the following features in the convenient one-step checkout:

  • input a discount code
  • add and edit their saved shipping addresses
  • select between your store's available shipping methods

These new features are available for all stores with Shopify Pay enabled.

Learn more about Shopify Pay and your business from pay.shopify.com and learn how to enable Shopify Pay in your checkout from the Shopify Help Center.

Enable product recommendations for your online store

Data-driven product recommendations for your online store are now included by default in the new versions of the following Shopify free themes:

  • Debut
  • Brooklyn
  • Minimal
  • Simple
  • Venture
  • Boundless
  • Narrative

Enable the section to show product recommendations to your customers. The product recommendations are based on products that are commonly purchased together and similar products, so that customers see the most relevant suggestions.

Learn more about product recommendations from the Shopify Help Center.

Sell in multiple currencies available for all stores using Shopify Payments

Your customers are more likely to make a purchase if they can shop in their local currency.

When you use Shopify Payments, you can now sell in up to 10 currencies and get paid in your local currency, all from a single store. International customers can see their local currency all the way through the purchase experience, from your online store home page through to checkout.

This feature will be gradually released to stores using Shopify Payments over the next few weeks.

Learn more about selling in multiple currencies from the Shopify Help Center.

Find help for your business in Experts Marketplace

The new Shopify Experts Marketplace connects you with Shopify Experts who you can hire to help you with complicated or difficult tasks related to building your business. On the Experts Marketplace, you can browse experts by services they provide, or create a job and receive proposals from recommended experts.

Discover the services offered by experts and hire them directly from experts.shopify.com.

Learn more about hiring help for your business on Shopify Experts Marketplace from the Shopify Help Center.

Access loyalty and rewards apps from the POS checkout

If you use a third-party app to manage a loyalty program, then your retail checkout just got faster. ⏩

Third-party app developers can now add cart editing actions to POS, which means that you can access participating loyalty and rewards apps from within the POS cart. When the app supports it, checkout is easier for your staff and faster for customers. Your staff won't have to navigate away from checkout to look for loyalty program details, and it takes less time to apply a relevant discount.

Make your customers feel appreciated for shopping with you, without any hassle.

View a list of loyalty and reward apps that support cart editing on POS in the Shopify App Store. Availability of this feature is determined by an app's developer. Learn how to get help for a third-party app from the Shopify Help Center.

Maestro debit card support for Apple Pay in Europe

Merchants using Shopify Payments in Ireland, Great Britain, the Netherlands, Germany, and Spain can now accept Maestro debit cards with Apple Pay for online payments.

Learn more about Apple Pay at the Shopify Help Center.

Shopify is available in new languages 🗣️🌐

Your Shopify admin and the Shopify Help Center are now available in the following languages:

  • Malay
  • Hindi
  • Danish
  • Finnish
  • Swedish
  • Norwegian
  • Thai

Learn more about using Shopify in your language of choice from the Shopify Help Center.

Single sign on for your Shopify accounts

No more struggling to remember passwords - combine your Shopify accounts into one!

Shopify is moving to a single sign on (SSO) system, so that you can use a single email address and password for all the stores and Shopify services that you have access to. This single account makes it faster and easier to switch between stores as well as other Shopify services. You can combine Shopify accounts that use the same email address.

Learn more about migrating to single sign on from the Shopify Help Center.

Shopify Pay now supports even more languages!

More of your international customers can use Shopify Pay in their own language, with the following new supported languages:

  • Czech
  • Finnish
  • Hindi
  • Korean
  • Malay
  • Norwegian Bokmål
  • Polish
  • Swedish
  • Thai
  • Turkish

Shopify Pay is an accelerated checkout that lets customers save their payment and shipping information so they can check out from Shopify stores faster. When you enable Shopify Pay on your store, you can provide faster service to your international customers - now in more languages.

View a full list of Shopify Pay's supported languages from the Shopify Help Center.

Track inventory transfers between locations 🚚

If you manage inventory at more than one location, you can now accurately track your inventory transfers between locations in Shopify.

When you create a transfer between locations, inventory is deducted from the origin location and marked as incoming at its destination.

Learn more about inventory transfers from the Shopify Help Center.

See the performance of your retail locations at a glance

When you’re running a retail business, you’ve got a lot on your to-do list.

Now, get a high-level view of how your retail locations are performing with a new dashboard in your Shopify admin.

The Point of Sale overview highlights key details about your retail locations like total sales, total refunds, average order value, and more. You can filter the information by location and by date, so that you can quickly find the information that you need when making decisions for your business.

Learn more about the POS overview from the Shopify Help Center.

New and improved billing settings

We've updated the billing settings administration page to make it easier for you to see your upcoming charges, billing history, and credits.

This is not currently available for Shopify Plus stores.

Learn more about billing settings from the Shopify Help Center.

New payment error notification for customers

We’re always looking for ways to improve the checkout experience for your customers, even when something’s going wrong. That's why we built a new customizable email notification to let your customers know when a payment has failed due to an error outside of their control.

Beginning May 31st, when a payment fails due to a connection issue with a customer's bank or your payment provider, the customer receives an email notifying them of the error and confirming they haven’t been charged.

This email will contain a link to their cart, and a link back to your store. Emails are highly effective in recapturing lost traffic, and we want to make sure that if anything goes wrong, your customers are the first to know.

The template is available now, so you have two weeks to customize the notifications before the emails are enabled.

Learn more about customizing your notification templates at the Shopify Help Center.

Product recommendations

Shopify has released product recommendation features, which leverage data on products purchased together as well as similar products to surface the most relevant potential purchases to your customers. There are a few ways to take advantage of this powerful new functionality:

Coming soon: integrations in the latest versions of our Shopify themes… stay tuned!

Learn more about showing product recommendations from the Shopify Help Center.

Image editing tool returned to Shopify admin

A simple image editing tool has been added to the Shopify admin. This is a replacement for the image editing tool that was removed in April.

You can now crop, resize, rotate and use a draw tool to tweak your images – directly within the Shopify Admin. Happy editing!

Introducing Shopify Payments Netherlands

Shopify Payments is now available for merchants growing their businesses in The Netherlands🇳🇱!

Accept both credit card and iDEAL transactions on your store through Shopify's integrated payments system. Shopify Payments offers a streamlined payment experience including order and chargeback management, Shopify Pay, Apple Pay, and in-house payouts from within your Shopify admin to help simplify your payments experience.

Learn more about Shopify Payments from the Shopify Help Center.

New types of automatic discounts

Now you can offer your customers automatic discounts that take a percentage or fixed amount off of eligible orders.

In 2018, we launched Buy X Get Y automatic discounts that allow sellers to create code-free discounts that automatically appear on checkout. We've increased your options by introducing new types of automatic discounts: percentage off, and fixed amount off.

Customers will now see automatic discounts on their cart and at checkout for eligible orders.

Learn more about creating percentage or fixed amount off automatic discounts from the Shopify Help Center.

Introducing receipt numbers for Android POS

Now you can more easily match orders between the Android and iOS POS apps using receipt numbers.

When you print out a receipt using Android POS, you can find a receipt number. You can use this number to match a purchase, return, or exchange to an order tracked in your POS, Admin, and Shopify mobile app. You can find the receipt number in the header area of each POS order.

Learn more about searching for orders in Shopify POS from the Shopify Help Center.

New versions of Narrative theme available 📖

We've released versions 7.0.0 and 6.0.7 of our free Narrative theme for Shopify online stores.

Narrative 7.0.0 includes the new language options, and new slideshow features:

  • Slide height options, including Adapt to first slide, which automatically adapts the slideshow to fit the image in the first slide
  • Add a unique label to buttons on slides, instead of one button label for the whole slideshow

It also adds a button to pause and play the background video on desktop.

Learn more about Shopify's Narrative theme from the Shopify Help Center.

With version 6.0.7, we've added theme translations for your online store in the following languages: Finnish, Hindi, Malay, Norwegian, and Swedish.

Learn more about selecting a language for your theme from the Shopify Help Center.

Introducing Shopify Retail Kit - our new point of sale hardware

Manage a unified business and improve your customers’ experience—online, offline, and everywhere in between—with Shopify’s new point of sale hardware.

Shorter pay periods for Australian sellers

Good news! You’re getting paid faster.

Starting today, all Australian merchants using Shopify Payments will receive payouts in 2 business days instead of 3. This means you get money in your account faster than ever.

Learn more about payouts from the Shopify Help Center.

You can now view the compare at price on Shopify POS

View the compare at price for products from the product details screen on Shopify POS. This helps sales staff look up and communicate the markdown to customers without leaving the app.

Learn more about product details in Shopify POS from the Shopify Help Center.

Request third-party app support on mobile

Send support requests to third-party app developers directly from within the Shopify mobile app.

Requesting help is now easier and more convenient. Simply click the ellipsis - the three little dots - to the right on the app name and click Get support to submit your support request to the app developer.

Learn more about getting help for third-party apps in the Shopify Help Center.

Product recommendation API available to Plus merchants

We’re thrilled to share that we’re beta testing a product recommendations API that returns smart recommendations for the product page. This is released as a JSON API for our Plus merchants and Plus Partners, bundled with reporting for the performance of this feature.

With the product recommendations API, smart recommendations are shown on the store's product pages. This helps customers discover more products with a better browsing experience, and boosts sales.

Other features:

  • Real-time native reporting: Understand product recommendation trends and performance with native analytics in real-time, alongside the rest of the sales and conversion data within Shopify.
  • Smarter recommendations with less investment: Shopify’s AI algorithm uses the store’s data to provide smarter recommendations based on product descriptions and customer behavior.
  • Storefront customization flexibility: Customize the look and feel of the product recommendations on the store.

Learn more about the product recommendations API from the Shopify Help Center.

View sales attributed to staff by line item on POS

Select a staff member to attribute to line item sales from Shopify POS.

If you use Shopify POS on iPad, you can select a staff member on items in the cart and attribute the sale to them. You can attribute sales to staff in bulk, and review the attributions in the cost breakdown section of the cart.

You can also run a new Retail sales by staff who helped with sale report to see the sale attributions.

Learn more about sale attribution on Shopify POS from the Shopify Help Center.

View your upcoming bill

We've added a new way for you to see the charges that will appear on your next bill.

You can access your upcoming bill from your billing settings in the Shopify admin. View the billing date, amount, set payment method, and a breakdown of the charges that will be applied to your next bill. The breakown of charges gives you an overview of subscription costs, app charges, shipping fees, and any credits that you may have.

Learn how to view your upcoming bill.

This is not yet available for Shopify Plus stores.

Image editing tool removed from Shopify admin

The image editing app was removed from the Files, Products, and Online Store pages in the Shopify admin. The image editor was a third party app that was unexpectedly shut down.

We're working hard to find a replacement for the app. In the meantime, you can use image editing software or install an app from the Shopify App Store.

View a collection of image editing apps on the Shopify App store.

Customize the Customer View app on Shopify POS

Build a stronger in-store brand identity with a custom message at checkout.

You can change the message that retail customers see on the Customer View app, and enable or disable email capture. You can also use a landscape orientation for the display. You adjust settings for the display from the Shopify POS app.

Learn more about customizing the Customer View app from the Shopify Help Center.

Swipe (30 Pin) Card Reader discontinued

Shopify has discontinued the Swipe (30 Pin) Card reader.

The Swipe (30 Pin) reader was designed to be used with iPhone 4/4S and iPad 2/3. With changes to the supported devices and iOS versions for Shopify POS, the reader no longer meets our performance standards.

If you're using the reader, then you can continue to do so. We recommend that you upgrade to a device that supports iOS 10 or above and a supported card reader from the Shopify Hardware Store.

Learn more about the Swipe (30 Pin) Card Reader from the Shopify Help Center.

New slideshow options for Simple theme

We've released version 9.0.0 of our free Simple theme for Shopify online stores.

The new version features an updated slideshow section with the following features:

  • Slide height options including Adapt to first slide, which automatically adapts the slideshow to fit the image in the first slide
  • Position a slide image to feature the area of interest in the slide
  • Add a slide heading

If you're already using Simple, you need to install the latest version to see the new features.

Learn more about Shopify's Simple theme from the Shopify Help Center.

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