What’s New at Shopify?

## Update: Shopify duties + import taxes
On Feb 2 2025, Shopify enabled merchants on all Shopify plans to access Shopify duties and import taxes calculations, a feature previously requiring merchants to be on the Advanced Shopify or Shopify Plus plans.

Shopify duties + import taxes is a feature that allows merchants to display and collect duties + import taxes at the point of sale during checkout. It can be used to provide clear cost information to your customers, ensuring transparency about the total cost of their purchases, including any import duties.

Please be advised that merchants that are collecting duties and import tax estimates at checkout should pair the service with duty prepaid (DDP) labels to avoid double-charging buyer import taxes and duties and reduce buyer parcel rejection rates. Duty prepaid labels must be purchased outside of Shopify Shipping.

Learn more about the collecting estimated import taxes and duties via Shopify Duties in the Shopify Help Center.

Pricing:

Shopify has temporarily reduced pricing. A 0.5% transaction fee applies to orders that have duties and import taxes calculated at checkout in stores.

The transaction fee is applied for every order that has duties and import taxes calculated at checkout, even if the calculated amount is zero. Transaction fees aren't charged in the following cases:

• Orders that are shipped to the same country or region as where the store is located.
• Orders that are shipped between EU member countries.
• Abandoned checkouts.

Additional options for managing tariffs

Shopify provides multiple straightforward options for managing tariffs:

• Use the duty calculator: Activate Shopify’s built-in duty calculator from your Shopify admin at Settings > Taxes and Duties. This tool displays and collects duties and taxes at checkout, reassuring your customers that there will be no hidden charges upon delivery. Ensure to pair this with duty prepaid labels for shipping.
• Buy prepaid duty labels: Purchase duty prepaid shipping labels using third-party apps from the Shopify App Store. This helps ensure that shipments go through customs smoothly without extra charges for your customers.
• Manage duties with Managed Markets: If eligible, US-based merchants can use Managed Markets for automated duty calculations and payments at checkout. This tool provides prepaid duty labels at negotiated rates and guarantees duty and tax calculations, ensuring a seamless experience for your customers.
• Customize store messages: Tailor your online store to display messages about duties being paid at checkout for specific regions, boosting customer trust in your international transactions.