December 11, 2024

Analyze store credit transactions with new report and event details

A new “Store credit transactions” report is now available that displays store credit transactions across all customers in your store. This report includes information about credits, debits, and expirations of store credit over a specified time period. Use this report to better understand shop-wide store credit issuance and redemption.

You can find this report in the Analytics > Reports section of admin. Please note that you must be using new Shopify Analytics to view this report.

In addition, information about the event that triggered a store credit transaction is now available in the customer transaction history view. This includes the order associated with a store credit transaction (if applicable). You can view this information by navigating to the Customers space in admin, selecting the customer you are interested in, and then clicking on their store credit balance.

Learn more in the Shopify Help Center.