What’s New at Shopify?

Support update: we made it easier to chat with a human.

We heard you. After trying self‑serve, it wasn’t always clear how to reach a person.

What’s new: we’ve added a “Chat with a human” button on Help Center pages that puts you directly into the lineup for an advisor. On a typical day, we reach most contacts within 5 minutes.

Need support? Try it out on the Shopify Help Center.