July 29, 2026

UPS return labels are now available

You can now create UPS return labels from any fulfilled order in your Shopify admin. Select an order, create a return, and choose UPS as the carrier. The label is sent to your customer by email or a shareable link.

You can purchase return labels through Shopify's discounted UPS rates, or you can connect your UPS account to Shopify and create UPS return labels using your own account rates.

You're only charged when the carrier scans the label—unused labels expire after six months at no charge. Available for US domestic orders.

To learn more, visit our Help Center.