November 21, 2024

Update: All Managed Markets orders now payout at first label scan

DHL eCommerce for Managed Markets utilizes USPS to pick up and complete the domestic portion of the parcels' travel to a DHL hub.

Previously, merchants would be paid out for orders and charged duties and taxes once USPS delivered the parcel to the DHL eCommerce domestic hub.

Starting Nov 21, Managed Markets will initiate label billing and payout upon the first “in transit” event on the USPS leg for orders fulfilled via DHL eCommerce. Merchants will now be paid out as soon as USPS picks up and scans the parcel. This will decrease time-to-payout and create a consistent experience across all Managed Markets carriers.