April 20, 2022

Turn direct messages into direct sales with Shopify Inbox’s new Instagram integration

Connect Instagram Direct to Inbox in just a few clicks. Once connected, you can view and respond to direct messages, replies to your stories, and account mentions alongside customer conversations from other sources. You’ll also be able to share products and discounts with Instagram shoppers so that it’s even easier to turn chats into checkouts.

Learn more about Shopify Inbox and the Instagram Direct integration from the Shopify Help Center.