January 30, 2023

SMS Order Confirmation available only for certain countries

From the 28th of January, Shopify is only sending Order Confirmation SMS on behalf of merchants whose billing address is in one of the following countries :

  • Australia
  • Brazil
  • Canada
  • France
  • Germany
  • Ireland
  • India
  • Italy
  • Japan
  • New Zealand
  • Spain
  • United Kingdom
  • United States

These changes will reduce duplicate notifications, simplify notification management, and prevent spam and fraud, while powering partners to deliver custom SMS notifications that can be tailored to suit merchants.

Learn more about SMS notifications in the Shopify Help Center.