February 09, 2023

Shop Promise available in early access

Shop Promise is now available for early access. A delivery badge that wins more sales by easily communicating reliable and fast delivery to customers across your online store and the Shop app.

New release: Delivery dates are automatically predicted by Shopify and are backed by Shop with a limited guarantee for your customers that covers their shipping fees by awarding Shop Cash if an order arrives after the Shop Promise estimated date.

Shop Promise displays alongside eligible products that deliver in five calendar days or less and automatically highlights fast and free shipping when offered. As part of the Shop ecosystem, Shop Promise helps you seamlessly build trust across the entire customer journey with new integrations that let you extend delivery transparency to Shop Pay—the highest converting, accelerated checkout; and with post-purchase, real-time tracking updates available in the Shop app for all Shop Promise orders.

Learn more about Shop Promise and your eligibility.