Send cart POS attribution
Send Cart in POS is a widely used feature and represents a lot of potential omnichannel sales opportunities.
Now, when a customer completes an online checkout from the email link sent from the retail store, the Send Cart feature now accurately attributes the sale to POS channel, Retail location and Staff member (register & helped with sale). Also included in this update, reporting will now reflect the retail attribution in the following reports: Sales by channel, Retail sales by POS location, Retail sales by staff at register and Retail sales by staff attribution.
This improvement provides a clearer understanding of the impact Send Cart has on store and staff performance, which in turn incentivizes staff to leverage the Send Cart feature to close more sales - and get credit for making those sales.
Learn more about Send Cart in the Shopify Help Center.