What’s New at Shopify?

Now, you can report fraud on Shopify Balance and Shopify Credit card transactions directly from your Shopify admin dashboard—no phone calls needed! You can file disputes, submit evidence, and track statuses through a dedicated portal on both web and mobile with no manual filing—they're automatically handled. We heard from merchants that the previous process was time-consuming and frustrating, so this feature was designed to save time and effort.

Eligibility
- Shopify Balance & Shopify Credit Card Holders