April 25, 2023

Provisioning POS access from Plus admin

We are reducing the number of manual, repetitive tasks that Plus merchants go through when granting large numbers of staff POS access. With this update, merchants will be able to grant POS access in their Plus admin to staff users, without having to wait for the account activation.

Previously, POS access could only be granted directly in the "Access and permissions" section of the user management form.

With our latest release, Plus merchants will be able to grant POS access as part of assigning a Plus role.

  • When a new user is set up in this way - or when an existing user is granted POS access - they will now receive an email linking them to their “Users and permissions” page, where they can reveal their PIN.
  • The user can now reveal their own PIN in Shopify Admin by clicking their staff account under Settings > Users and Permissions.
  • If POS Access is managed via Plus through a role, the checkbox for POS Access is disabled in Shopify Admin > Settings > Users and Permissions
  • The default POS role is assigned; changing to another role can be done at the store level

Learn more about provisioning POS access from the Shopify Help Center