August 15, 2022

New permission to refund orders

Shopify has made Refund orders a separate permission under Orders on the user permissions page. Before this improvement the Orders permission alone would allow staff to refund orders. Now staff can initiate refunds only if the Refund orders permission is explicitly granted to their staff account.

The new permission applies in the Shopify admin and mobile app, but not in other Shopify or third party apps that allow users to refund orders.

Learn more about permissions from the Shopify Help Center.