April 26, 2023

Improvements to shipping profiles at checkout

We have just released an improvement to how partially deliverable carts are handled at checkout. A partially deliverable cart is one where not all items in an order can be shipped to a customer due to the presence of a shipping profile.

Previously, the checkout was stopped with a message citing that the order cannot be shipped to the customer's location. Now, Shopify identifies the item(s) that cannot be shipped, allows the customer to remove them from their cart, and continue their order with the items that can be shipped to their location.

Learn more about Shipping Profiles and partially deliverable carts in the Shopify Help Center.