What’s New at Shopify?

You can now add Apple Business Chat to your online store, and read and respond to Business Chat messages from Shopify Ping.

Apple Business Chat allows customers who are browsing your online store from iPhone, iPad, or Mac to start a chat with you from any page of your store. Conversations open in the Messages app, so customers can re-engage with you without returning to your store. You read and respond to messages from the Shopify Ping app on an iOS device.

Download Shopify Ping from the Apple App Store and enable Apple Business Chat from Ping. Apple Business Chat and Shopify Ping are both free for sellers.

Learn more about using Apple Business Chat with Ping from the Shopify Help Center.