March 29, 2024

Checkout validation for POS checkout

Capture important data in store by enforcing customer detail collection and staff attribution at checkout. The available customer details are first name, last name, email, and phone number.

When checkout validations are enabled, a prompt to add a customer or assign staff will be surfaced in the POS checkout flow. When a customer detail is ‘recommended’ the staff member will be prompted to enter the information but is able to skip and complete the sale without customer details. However when a customer detail is ‘required’ the staff member must enter the required information in order to complete the sale.

Staff attributions can be customized as automatic or manual and once turned on are required for each checkout. Checkout validation settings are configured in the Shopify admin.

Learn more about checkout validation in the Shopify Help Center.