June 19, 2024

Changes to Shopify Collective supplier order payment status

We've changed the payment status for supplier orders received when you don't use automatic payments, giving you more options to track status and pay. Now, orders you receive from retailers who don’t use automatic payments on Shopify Collective will be marked as ‘Payment Pending’, not ‘Paid’.

This change in status to ‘Payment Pending’ enables you to send invoices to these retailers, collect payment via credit or debit card, or use ‘Mark as paid’ to track payment status. This wasn’t previously possible.