February 15, 2022

3D Secure authenticated orders will not be automatically categorized as low-risk

In the past, Shopify automatically deemed orders authenticated using 3D Secure (3DS) as low-risk because the use of 3DS shifted the liability for fraudulent disputes to the credit card issuer. With recent updates to Visa’s chargeback monitoring programs, merchants who receive more than $7,500 in fraudulent chargebacks on 3DS authenticated orders are no longer able to shift the liability to the credit card issuer. This presents a risk of repercussions if too many 3DS orders are fulfilled.

Learn more about 3D Secure in the Shopify Help Centre.